The Gap Between Producer Intentions and Consumer Behavior in Social Media
by: Emilee Rader, Velasquez, A., Hales, K., and Kwok, H.
It can be difficult for social media users to tell who is paying attention to what they post. As producers of content, Facebook users make assumptions about who will be part of their intended audience. However, when the same user’s role shifts to that of consumer, the criteria for consumption depends on factors outside of the original producer’s control. This creates a gap between producer intentions and consumer behavior; producing content that is actually consumed by one’s intended audience is neither guaranteed nor easily confirmed.
Emilee Rader, Velasquez, A., Hales, K., and Kwok, H.. “The Gap Between Producer Intentions and Consumer Behavior in Social Media” Proceedings of the 17th ACM international conference on Supporting group work (GROUP). Sanibel Island, FL. October 2012.